We value and are always committed to protect your Personal Data and therefore, have created this data privacy notice ("Privacy Notice") to explain about our collection, processing, storage, retention and disclosure of Personal Data pursuant to the Personal Data Protection Act 2010.


This policy applies to (the "Site" or "Website"), which is operated and owned by Askheadhunter Sdn. Bhd. ("AskHeadHunter" or “We”).


Kindly note that this Privacy Notice is subject to changes, revisions, modifications, amendments and/or variation from time to time and therefore, we hereby reserve our rights and entitlements to change, revise, modify, amend and/or vary this Privacy Notice at any time. The most current version of our Privacy Notice will always be made available on our website. 


Therefore, we always encourage all our users to always check and read our latest Privacy Notice on our website before you submit any Personal Data to us.



Full Consent and Authorisation


By submitting and providing your Personal Data to us, you hereby agree to give your full consent, permission, authorisation and/or agreement for us to use, utilise and deal with your Personal Data according to the terms set out in this Privacy Notice.


Also, by visiting, using and/or browsing our website, having dealings, transactions, relationship, communications and/or interactions with us whereby you are or will be providing certain Personal Data to us, you hereby confirm that you have read and given your full consent, authorisation and/or permission to our processing and management of your Personal Data as set out in this Privacy Notice and you hereby fully agree to be bound by the terms of this Privacy Notice at all times.



Withdrawal of Consent and Opt-Out


Except as otherwise provided in this Privacy Notice, we only collect the Personal Data that you have provided to us.  If you prefer that we do not collect any Personal Data from you, please do not provide us with any such information and Personal Data.


However, in these circumstances, kindly let us know of your concerns and we will attempt our best to resolve any concerns that you may have in regard to this Privacy Notice. We also encourage and suggest that you do not visit and stop any browsing, using and/or accessing our website accordingly. If you wish to stop AskHeadHunter from processing this type of personal information about you, AskHeadHunter will no longer be able to provide the relevant services to you.


At any time, you may withdraw your consent to our processing and management of your Personal Data as set out in this Privacy Notice by contacting us via the contact detail provided in this Privacy Notice.


If we do not receive any notification from you concerning our processing and management of your Personal Data, we will regard and assume that you are always (at all times) in full agreement to the terms of this Privacy Notice and we shall continue to process and manage your Personal Data pursuant to this Privacy Notice.



Information We Collect



We collect personal information directly from you when you enter it on our website, send it to us, or provide it to us in any other way. The following are examples of personal information we may collect directly from you:-

    • Contact information like name, email address, postal address, and phone number
    • Resume including academic qualifications and working experience
    • Other information associated with a resume for job applications on
    • Information imported by you from third party applications
    • Information you provide to us when you contact AskHeadHunter
    • Personal image, race, ethnicity, or gender, if you choose to provide it. Some employers are required by law to collect this information on a voluntary basis
    • Credit card or debit card details


If you choose to add referees to your AskheadHunter Profile, AskHeadHunter will ask you for their names, telephone numbers, emails, position titles and other relevant particulars. This information will be enclosed as part of your job application and employers may contact them to get references for your applications.



We collect the information about your business, such as company name, size, business type, business address and billing address of Advertisers. It also collects the name, email address and phone number of a primary contact (also referred to on the Site as the ‘administrator’).


Advertisers can choose to add additional users to their account, in which case will collect the name and email address of those other users. Advertisers can change the company name, billing address, or any other details by contacting the designated Account Manager. We use these details to manage your account, including sending Advertisers applications of candidates, contacting Advertisers if there is an issue with their job advertisements and organizing payment and invoicing of the account.



Collection and Use of Jobs Information

We also collect the jobs related information from various online sources as publicly available jobs openings information which is available online information for general public use. We do not modify or create such information but use only for the purpose of the display of such information “as is where is basis” for the users for their jobs related requirements. Users while clicking the said jobs would be redirected to the original source of the jobs posting owner. We do not verify or authenticate the credentials, truthfulness or authenticity, veracity of the said information hosted.


It is the responsibility of the users to use and rely on the said information at their sole discretion. We reserve the right to delete the said information at our sole discretion or from any request for the deletion of the same or as may be required under applicable laws for the removal of the same without any notice or information by anyone and/or by any regulatory or judicial authorities.



Information Automatically Collected


We gather certain information automatically when you visit or use our site services. This information includes:


  • Your activities on AskHeadHunter, including the jobs you search for, view, and apply to
  • Your internet protocol (IP) address and internet service provider (ISP)
  • Your browser type and device ID
  • The files viewed on our site (e.g., HTML pages, graphics, etc.)
  • Operating system, date/time stamp, and/or clickstream data



How We Use Your Personal Data


We may use your Personal Data in a number of ways, including, but not limited to, for the following purposes:


  • To verify your identity
  • To assess and/or verify your employability and credit worthiness
  • To identify trends and develop new services that reflect your interests
  • To improve placement opportunities for you or for tailoring specific services to you
  • To contact the referee and/or the guarantor whom details have been provided by you
  • To develop, operate and maintain AskHeadHunter services
  • To contact and communicate with you in respect of AskHeadHunter services
  • To analyze, improve and optimize AskHeadHunter services
  • To investigate and resolve any of the AskHeadHunter services, billing queries, complaints or other enquiries that you submit to AskHeadHunter regarding AskHeadHunter services
  • To process your order for the website services which you have requested
  • To deliver the products and services that AskHeadHunter offers to you
  • To conduct research and development and statistical analysis about AskHeadHunter
  • To foster a positive user experience
  • To protect AskHeadHunter Services and the rights of users and others
  • To enforce terms of AskHeadHunter’s services and prevent fraud and abuse of our systems


In addition, AskHeadHunter may use your personal information for the following purposes:-

  • To promote and market to you other AskHeadHunter services or third parties’ services which AskheadHunter thinks may be of interest of you
  • To send you seasonal greeting messages and/or message informing you of a critical performance error in the AskHeadHunter website or services
  • To send you tips, advice and survey information to enchance your career development, including but not limited to, using the AskheadHunter services.



Disclosure to Third Parties


If and when necessary, in connection with the above Purposes, kindly be informed that your Personal Data may be disclosed and/or transferred to a third party, including but not limited to:


      • Within our “Group of Companies” and organisation (including our associate companies and subsidiaries, as applicable)
      • Our employees, authorised agents, merchants, service providers, and any person or party who has dealings with us
      • Our professional advisors (such as tax consultant, accountant, auditors, lawyers and any other external professionals engaged by us for our business)
      • Governmental departments and authorities
      • Our business partners, affiliates, related bodies and/or collaborators (usually for them to market and promote their services to you accordingly)
      • To the court (as and when being instructed to do so)
      • All other persons or bodies who provide us with services necessary and/or incidental to our business.



Cookies and Tracking Technologies


When you visit our sites, and in some of our advertisements on third party websites we use cookies, web beacons, and other similar technologies, including from third-party partners such as Google and Facebook, for measurement services, better targeting advertisements, and for marketing purposes.



Personal Data of Minor/Under-Age


If you are considered as a minor (under the age of 18 years old) in Malaysia, please do not submit any Personal Data to us, unless it is with the full knowledge, consent and agreement of your parent and/or legal guardian.


Therefore, if we are being provided by any Personal Data of a minor, then it is our rights and entitlements to assume that those Personal Data of the minor is provided to us upon obtaining consent and/or authorisation from their parent and/or legal guardian. Those Personal Data of the minor shall then be bound by this Privacy Notice.


At all times, we shall also be fully indemnified by the person who provided the Personal Data of the minor to us and excluded against any claims, liabilities and/or responsibilities whatsoever in regard to the Personal Data of the minor.



Security of Personal Data


At all times, we are committed to maintain appropriate and reasonable technical and organizational security measures to protect the security of the Personal Data against any loss, misuse, unauthorized access, disclosure or alteration.


We have appropriate technical, administrative and physical procedures in place to protect personal information from loss, theft and misuse, as well as against unauthorized access, disclosure, alteration and destruction. Sensitive information (such as a credit card number) entered on our payment gateway services are encrypted during the transmission of that information using secure socket layer technology (SSL).


No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.



Accessing and Updating Your Personal Data


Under the Personal Data Protection Act 2010, you have the right of access to your Personal Data and you may edit and correct your Personal Data which is inaccurate, incomplete or outdated.


Please note that notwithstanding the withdrawal of your consent, we may still process your Personal Data under circumstances that are permitted under the laws of Malaysia, as applicable.



Exclusion of Liability


Please note that we may not be able to continue and/or provide you with our best services and/or interaction if you do not provide us with your consent or withdraw your consent for our processing and management of your Personal Data pursuant to this Privacy Notice.


In these circumstances, we shall not be held liable howsoever for whatsoever issues, claims, liability, responsibilities, problems and/or disputes in regard to our services with you especially in relation to the website.


Notwithstanding any other provisions in this Privacy Notice, you may opt out of or unsubscribe from receiving any of our promotional materials by contacting us via the contact detail provided in this Privacy Notice.



Third-Party Website


Our website may contain links to other website, blogs, social media pages or applications operated by third parties (“Third-Party Sites”). Kindly note that we are not in way howsoever responsible for the personal data protection practices of that Third-Party Sites.


Further, as applicable, from time to time, perhaps some of the Third-Party Sites may be co-branded with our logo or trade mark, even though they are not operated or maintained by us. Kindly check the applicable data privacy policy of the Third-Party Sites to determine how they will handle any information they collect from you.



Retention of Personal Data


Your Personal Data will be kept and retained by us for as long as necessary, to be determined by us, solely for the Purposes only (as defined above).


Further, our retention of your Personal Data will also always follow the provisions allowed under the Personal Data Protection Act 2010. Rest assured that we will dispose and/or delete your Personal Data if it is no longer needed for the Purposes.



Transfer of Personal Data Out of Malaysia


Please be informed that depending on circumstances, your Personal Data may also be transferred and/or transmitted to another country and is not just confined to usage within Malaysia only.


Nevertheless, rest assured that any transfer of your Personal Data out of Malaysia will always be in full compliance with all laws and regulations in that receiving country. On best endeavour basis, we will always ensure that your Personal Data is dealt with appropriately and securely in that receiving country too.



Governing Laws & Dispute Resolution


This Privacy Notice will follow the provisions of the laws of Malaysia especially the Personal Data Protection Act 2010.


Take Notice that any dispute in regard to this Privacy Notice shall be resolved via good-faith discussion first between all parties concerned.


If an amicable solution cannot be achieved, then all parties concerned shall refer the disputes to the courts of Malaysia and will be subject to the jurisdiction of the said courts.


At all times, we reserve all rights and discretion to initiate any actions against any users or members who violate the website and/or this Privacy Notice (including, but not limited to, legal action and lodging of reports with the relevant authorities including the police).



Contacting Us


On any matters related to this Privacy Notice (such as if you wish to request access to your Personal Data or correct your Personal Data or withdraw your consent or restrict the purposes and methods in which we process your Personal Data or if you have any questions relating to our Privacy Notice), feel free to contact us as follows:


AskHeadHunter Sdn Bhd (1278579-A)

B-13A-02, Northpoint Offices, Medan Syed Putra Utara, Mid Valley City, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur

Tel: +603 2288 1190

Whatapps: +6012 263 5152